Our Refund Policy
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online service businesses are sometimes required (depending on local laws and regulations) to present their refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
We value transparency and for customer satisfaction. Customers may request a refund for their tuition fees in writing via email or SMS. Please be aware that cancellations made less than 24 hours before a lesson are not eligible for a refund. Furthermore, any overpayments resulting from our mistakes will be refunded. We retain the discretion to issue refunds to the customer’s account or credit/debit card.